We provide professional conflict management consultation, education and services to faculty, staff and graduate students. Our core service is structured, informal mediation designed to facilitate the effective management of workplace disputes.

• Informally resolving (a) problem(s) with a colleague, supervisor or subordinate
• Suggesting strategies for initiating discussions where tensions may exist
• Addressing issues involving multiple parties with common concerns
• Providing consultations ranging from specific issues involving colleagues or co-workers to a comprehensive approach to conflict management in your organization
• Offering self-help resource library* of conflict resolution books and materials available on a check out basis

• Confidential - no information generated from your mediation is placed in any personnel or other administrative file; we do not share information unless all parties choose and agree to do so.
• Informal - our process is not an administrative process; however, it is structured in terms of what you can expect during mediation.
• Voluntary - all parties must agree to participate in mediation.
• Free of charge - all services provided are free of charge to faculty, staff and graduate students.